The Challenge (KPI Driven): Scoped and designed the training framework for 6,000 staff to ensure a 100% "safe-to-open" status for an 18-story facility. The project required mapping thousands of technical workflows across hardware and software with zero margin for error.

The Solution (Full-Scope Development): I led a small team of 8 while remaining "hands-on" in the design of the blended curriculum. I managed the storyboard development, vetted vendor content, and designed the "Super User" training model. I also facilitated 12-hour training intensives and coordinated three massive live simulations (up to 2,000 participants) to stress-test the training's effectiveness.

The Result (ROI): 100% regulatory compliance and successful facility launch. Training was the only department to pass all stress tests on the first attempt, directly preventing costly delays to the hospital's opening.